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The service provider’s guide to QSME

Browse opportunities, submit proposals, win contracts, and deliver the work — watch the whole flow, then dig into the details.

Listen · under a minute

What QSME means for service providers

A quick spoken intro — prefer to listen? Press play.

Watch the walkthrough

The full walkthrough

Every step, start to finish.

Chapters8

Guides for service providers

Start here

Roles & Layouts — who can do what

The full sign-up flow, what each role can do, and all available trades — so you know where to click from the start.

5 min read
Start here

Start here — what QSME does and where everything is

The tour: which side you are on, every screen and what it is for, how a job goes from an address to a priced schedule to a tender to a paid contract, plans and credits, and using QSME from an AI assistant.

9 min read
Start here

Licences, verification and trust

How people prove who they are and what they are allowed to do: the Verified badge, identity and business checks, the bank account check, and trade licences checked against the official registers.

5 min read
Winning the work

Tenders and bids — the complete guide

Both sides: cutting a tender from your SOQ, who can see it, bids that arrive by email, and awarding — and, for bidders, finding work, what it costs, the two ways to price, and what you can and cannot see.

12 min read
Winning the work

Products, listings and the marketplace

For suppliers and trades: your catalogue of products and services with one public rate, Public or Private, shared categories, importing a spreadsheet, how buyers find you in the marketplace and your shop, pulling listings into an SOQ, My documents, and property listings for agents.

9 min read
Running the job

Contracts and active work — after the work is given out

What happens once work is given out: contracts from an awarded tender or added for work agreed elsewhere, drafts and issuing, what a contract holds and its states, the Contracts page, and Active Work — each stage proved, paid and confirmed from both sides.

9 min read
Running the job

Agreements

Write an agreement or bring in one you have, send it to be signed from a link with no account needed, and keep the signed copy with its certificate — plus the agreement a tender sends its winner, and what AI will and will not do.

7 min read
Running the job

How payments work

Open banking is live, with no payment fees: how a milestone is settled (by bank, or outside QSME and confirmed), paying QSME for your plan and AI top-ups by bank, the limits, invoices and GST, the success fee, and who can see the money.

11 min read
Running the job

Contacts — the people and businesses you work with

Everyone you work with in one list: adding people on QSME or off it, importing a spreadsheet, the contacts QSME saves for you, categories and who works for whom, and where the list is used — tenders, projects, agreements, the schedule and messages.

6 min read
Reference

Words used in QSME

Every term on the platform in plain English — SOQ and BOQ, pockets and jobs, payment claims, retentions, variations, GST — and what each one means here.

8 min read

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