Learn & Understand

Knowledge Hub

Learn QSME the way you’ll use it. Pick your path below to watch the full video walkthrough and read the guides made for you.

All guides

Start here

Pricing the job

Running the job

9 min read

Contracts and active work — after the work is given out

What happens once work is given out: contracts from an awarded tender or added for work agreed elsewhere, drafts and issuing, what a contract holds and its states, the Contracts page, and Active Work — each stage proved, paid and confirmed from both sides.

7 min read

Agreements

Write an agreement or bring in one you have, send it to be signed from a link with no account needed, and keep the signed copy with its certificate — plus the agreement a tender sends its winner, and what AI will and will not do.

8 min read

The schedule

Filling the programme from your SOQ or a template, tasks that wait on each other, asking the people booked on them rather than telling, progress you can take back, sharing it, and every project on one timeline.

5 min read

Reading the schedule — what every colour means

The key to the timeline: what each bar colour says by trade and by status, the rings round a bar, the purple chain that sets your finish date, the shading behind the chart and the arrows between tasks.

5 min read

Messages

Talking to the people on a job: who can message whom, message requests from strangers, project chat and groups, photos, files and voice notes, and how alerts reach you.

6 min read

Contacts — the people and businesses you work with

Everyone you work with in one list: adding people on QSME or off it, importing a spreadsheet, the contacts QSME saves for you, categories and who works for whom, and where the list is used — tenders, projects, agreements, the schedule and messages.

9 min read

Documents and plans

Uploading, folders, versions, searching inside files and sharing outside QSME — and reading a consent pack so the plans answer questions with the page they came from, fill the SOQ, and point bidders at the right sheets.

11 min read

How payments work

Open banking is live, with no payment fees: how a milestone is settled (by bank, or outside QSME and confirmed), paying QSME for your plan and AI top-ups by bank, the limits, invoices and GST, the success fee, and who can see the money.

7 min read

Site documents — what a build produces

The paper trail of a build: consents, producer statements, the compliance certificates each licensed trade issues, bank reports and the CCC pack. Who issues what, who needs it, and what QSME does with it.

Ready to get started?

Now that you understand how QSME works, create your account and start using the platform.